Fantini Cosmi: supporting the supply chain across every touchpoint

Fantini Cosmi adopts a value-driven approach, positioning itself as a reliable partner for industry professionals. Its constant presence across multiple touchpoints ensures support throughout the plant's lifecycle, simplifying daily operations and leveraging expertise, thanks to resources that are always accessible and readily available.

01/10/2025  |  Fantini Cosmi Reading time
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In the world of plant engineering and home automation, success is increasingly defined by the quality of support. Offering reliable, innovative products is no longer enough: what truly makes the difference is being present, responsive, and available at every stage of the supply chain, from design to final installation.

Fantini Cosmi understands this well. That’s why for years it has consistently invested in building an ecosystem of touchpoints that support every link in the chain. Installers, designers, distributors, and end users can all rely on an integrated network of tools and services designed to simplify daily work and strengthen technical expertise.

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Tangible support, always within reach

  • Personalized technical support
    Fantini Cosmi’s technical team is always ready to provide fast, knowledgeable answers. Whether it’s configuring a programmable thermostat, installing a mechanical ventilation unit, or integrating a home automation system, professionals can count on precise, dedicated assistance.
  • Active and responsive customer care
    The customer service team is designed to stay close to clients, providing quick answers, efficient request management, and a focus on the specific needs of professionals.
  • Social media presence
    Fantini Cosmi engages daily on social platforms, sharing updates on products, regulatory news, technical advice, and training content. A direct and accessible way to stay informed and inspired in your work.
  • Fantini Cosmi Academy
    Training is a strategic asset. The Fantini Cosmi Academy offers both in-person and online technical courses, designed to keep industry professionals—installers and designers alike—up to date and to enhance their expertise.

The YouTube video Library: a key resource for installers

Among all the available channels, the official Fantini Cosmi YouTube channel has become one of the most valuable resources for installers. It’s a constantly growing technical video library that guides professionals step by step through installation, configuration, and product use.

The library includes:

  • Detailed video tutorials for installing devices such as thermostats, ventilation units, and temperature control systems.
  • Quick guides for using Fantini Cosmi apps, like Intelliclima+ for remote control.
  • Training videos and webinars highlighting the technical and functional benefits of new products, with practical examples.
  • Regulatory insights and tips for proper system design and installation.

All content is produced in a simple yet technical language, making it easy to follow even on-site during installation or testing.

Always by the supply chain’s Side

This broad presence across multiple touchpoints reflects a clear philosophy: being a value-adding partner, not just a supplier. Fantini Cosmi is committed to supporting professionals throughout the entire lifecycle of a system—simplifying daily tasks and helping them grow their skills.

With Fantini Cosmi, professionals are never alone: there’s always an answer, a tip, or a tutorial just a click away.

Explore all our videos on the official Fantini Cosmi YouTube channel and subscribe today.

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